Computational methods

Social media use of the police in crisis situations: A mixed-method study on communication practices of the German police
Social media have become essential for crisis communication. While past research has focused on their role in corporate communication, …
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Patterns of incivility on U.S. congress members’ social media accounts: A comprehensive analysis of the influence of platform, post, and person characteristics
With social media now being ubiquitously used by citizens and political actors, concerns over the incivility of interactions on these …
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Worth to share? How content characteristics and article competitiveness influence news sharing on social network sites
We investigated how sharing performance on Facebook and Twitter is influenced both by news articles’ content characteristics and the …
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Assessing the extent and types of hate speech in fringe communities: A case study of alt-right communities on 8chan, 4chan, and Reddit
Recent right-wing extremist terrorists were active in online fringe communities connected to the alt-right movement. Although these are …
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(A)synchronous communication about TV series on social media: A multi-method investigation of Reddit discussions
Audiences’ TV series entertainment experiences are increasingly shaped not only by the events on the ‘first screen’ but also by …
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