Incivility

Differential perceptions of and reactions to incivil and intolerant user comments

Building on recent research that challenges the notion that norm violations in online discussions are inherently detrimental, this …

The remote self-confrontation interview method: Gaining insights into users’ perceptions of digital media content from a distance

For researchers interested in studying users’ perceptions and immediate reactions to digital media content—even from a distance—this …

How social media users perceive different forms of online hate speech: A qualitative multi-method study

Although many social media users have reported encountering hate speech, differences in the perception between different users remain …

Patterns of incivility on U.S. congress members’ social media accounts: A comprehensive analysis of the influence of platform, post, and person characteristics

With social media now being ubiquitously used by citizens and political actors, concerns over the incivility of interactions on these …

Assessing the extent and types of hate speech in fringe communities: A case study of alt-right communities on 8chan, 4chan, and Reddit

Recent right-wing extremist terrorists were active in online fringe communities connected to the alt-right movement. Although these are …

Wandel der Sprach- und Debattenkultur in sozialen Online-Medien. Ein Literaturüberblick zu Ursachen und Wirkungen von inziviler Kommunikation