Information use

Differential perceptions of and reactions to incivil and intolerant user comments
Building on recent research that challenges the notion that norm violations in online discussions are inherently detrimental, this …
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The remote self-confrontation interview method: Gaining insights into users’ perceptions of digital media content from a distance
For researchers interested in studying users’ perceptions and immediate reactions to digital media content—even from a distance—this …
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Young adults’ information needs, use, and understanding in the context of Instagram: A multi-method study
The use of information has changed in recent years—particularly among young adults, for whom social media are now the most important …
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Instagram and political campaigning in the 2017 German federal election. A quantitative content analysis of German top politicians’ and parliamentary parties’ posts
This article compares the communication strategies of party and candidate accounts on Instagram during the 2017 German federal …
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Social media information environments and their implications for the uses and effects of news: The PINGS framework
Social media have become a central source for news and current affairs information. This article focuses on the overarching attributes …
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Using messaging apps in audience research: An approach to study everyday information and news use practices
Messaging apps such as WhatsApp or Facebook Messenger are an essential part of people’s communication practices, but have thus far …
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What does "being informed" mean? Assessing social media users’ self-concepts of informedness
In recent years, much research has—more or less candidly—asked whether the use of social media platforms is “making us dumber” …
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How social media users perceive different forms of online hate speech: A qualitative multi-method study
Although many social media users have reported encountering hate speech, differences in the perception between different users remain …
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Worth to share? How content characteristics and article competitiveness influence news sharing on social network sites
We investigated how sharing performance on Facebook and Twitter is influenced both by news articles’ content characteristics and the …
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(Why) does comment presentation order matter for the effects of user comments? Assessing the role of the availability heuristic and the bandwagon heuristic
Research has shown that user comments influence peoples’ perceptions, with recent evidence suggesting that comment presentation order …
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